RECALLS
It is important to keep up to date with recalls as they could be detrimental to the safety of your vehicle. In our commitment to maintain outstanding safety, reliability, performance and environmental standards, Honda occasionally asks our owners to bring their Honda to a dealer to perform recalls and/or product updates. This work is performed by Honda certified technicians and is provided at no-charge to our owners.
To find out if your Honda has any outstanding recalls or product updates, you will need to know your VIN (Vehicle Identification Number). This number can be found multiple different ways.
- By looking at the driver’s side door frame. The VIN will be located on a label near the door latch.
- By looking at the bottom corner of the windshield on the driver’s side.
- The VIN is a required part of your vehicle registration and will be printed on your owner’s permit issued by the government.
RECALL PRODUCT UPDATE INFORMATION REQUEST
How do I find out if my Honda has any outstanding recalls?
Please visit www.honda.ca/recalls. Please note your Vehicle Identification Number will be required in order to check for any recalls. Alternatively, you can ask your local Honda dealership’s Service Department, or you can call Honda Canada Customer Relations at 1-888-946-6329. If you ever move, please let Honda Canada know your new address, so we can ensure you receive any future recall notices. Or if you sell your Honda, ask the new owner to notify either a Honda dealership or Honda Canada so our files can be updated with the new ownership information.
RECEIVED RECALL NOTICE, WHAT SHOULD I DO
I received a recall notice concerning my vehicle. What should I do now?
Upon receiving a recall notice, please contact your Honda dealer to schedule an appointment to have your vehicle repaired. This will also allow your dealer to give you an idea how long they will require your vehicle – usually less than a day – to perform the repair. The dealer will repair your vehicle free of charge.
CAN A RECALL ON A USA VEHICLE BE DONE IN CANADA
I have a U.S. model Honda, and I am now living in Canada. I have learned that American Honda issued a recall on my vehicle. Can I have the recall repair done at a Canadian Honda dealership?
Yes. Although the same recall may not have been issued in Canada, any Canadian Honda dealership can obtain the parts to perform the recall. If the same recall was not announced in Canada, however, or if the recall parts for affected U.S. models are different, the Canadian dealer may have to request a special parts order, which could take some time if the parts have to be ordered in from the U.S.